Getting Started
Account setup, roles, and creating your first passport
7 articles
Creating Your First Battery Passport
Step-by-step guide from battery type selection to an active QR code — the most important article in the help centre.
Understanding Your Account Type and Role
Manufacturer, Importer, Authorised Representative, and Distributor — obligations and what each can do in DPP Cloud.
Demo Account — What It Includes and How to Upgrade
What the demo account can and cannot do, the 3-day window, and how to request a paid plan.
Requesting a Demo Account
How to request a demo account, what it includes, and what happens when you are ready to go live.
Understanding Your Dashboard
What each section of the DPP Cloud dashboard shows and how to navigate the platform.
Understanding Passport Status
The five passport statuses — what each means, what you can do, and how status transitions work.
Your Account Role and What It Means
The four economic operator roles, how your role affects DPP Cloud, and how to check or change it.